ST Alpha - "Anyone having the problem I'm having with amazon? I want to order something. I put it in my cart. I go to Checkout. Instead of the usual order sum" (Reading a Post)

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Anyone having the problem I'm having with amazon? I want to order something. I put it in my cart. I go to Checkout. Instead of the usual order sum

Posted by CovingtonCat Apr 6 '11, 15:40

mary page I'm getting a page where I have to confirm the shipping address. I do that. Then another page to confirm shipping (I'm Prime, so I do that). Then I get a page that says since amazon is shipping to an address for the first time they want me to enter my credit card info. The address I'm using is one I've used for over 4 years. I backed out and went to my account info and see the card I've always used is there. I tried to checkout again. Same thing. I closed the browser and tried again. Same thing.

I sent a message to amazon and they respond by warning me not to respond to e-mail asking for personal info. WTF? I reply to that telling them they're dimwits.

I'm hesitant to enter info that's already there. Anyone order anything today? My last order was for a MP3 yesterday - no problem going through.

Responses:

yeah, their email screeners have a limited number of form letters to send....I couldn't order from them for years... - zeitgeist Apr 6, 16:41
may be a browser issue.. nm but: -- (link) - b. Apr 6, 15:55 1
- Nope, using the same browser as always (IE). (Thanks for pursuing answer, tho.) -- nm - CovingtonCat Apr 6, 15:58
Are you ordering from a 3rd party through Amazon? Maybe that has an impact. -- nm - pmb Apr 6, 15:54 1
- Nope, direct shipment from amazon. -- nm - CovingtonCat Apr 6, 15:58
I ordered today and it was fine - all my options came up for sending and paying. - b. Apr 6, 15:44
No, but every so often they ask me to re-enter Credit card info and confirming the address. - tRuMaN Apr 6, 15:43 3
- also, have you checked your account history to make sure it wasnt hacked or something? -- nm - tRuMaN Apr 6, 15:43 2
  - No issues there (that I can see at this time). -- nm - CovingtonCat Apr 6, 15:44 1
    - hmm, me no know then. -- nm - tRuMaN Apr 6, 15:44
Sounds sketchy. I've never had that happen. -- nm - Dr.Vermin Apr 6, 15:42 2
- I'd suggest trying a different browser, or even a different PC. -- nm - Mop (211 lbs) Apr 6, 15:58 1
  - Just went to a different machine - same result. -- nm - CovingtonCat Apr 6, 16:10
I don't think you really want to order that CC. -- nm - Hal Apr 6, 15:41

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Anyone having the problem I'm having with amazon? I want to order something. I put it in my cart. I go to Checkout. Instead of the usual order sum

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