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little story on the Amazon/GaGa foul ups.....

Posted by Remlik (aka remlik) May 24 '11, 16:10

Place this under "The Best Laid Plans" file: AMAZON loss-leader promotion of selling downloads of LADY GAGA's "Born This Way" album for just 99 cents. CNN.COM reports that the demand was so high that it crashed their system, delaying the full downloads of the album which left consumers with just a portion of the entire album after purchase.

AMAZON then released the following statement: "AMAZON is experiencing high volume and downloads are delayed. If customers order today, they will get the full LADY GAGA, 'Born This Way' album for $0.99. Thanks for your patience."

Unfortunately, more than a few purchasers didn't take too kindly to the delay, by assigning the album one-star ratings and complaining more about AMAZON's slow service than the album itself. Some vented their disappointment by talking up iTUNES.

This snafu also dampened AMAZON promotion of its new Cloud Player service, which was hyped in the promotional language of the deal.

Responses:

So for 99 cents, you get Lady Gaga, plus a heaping load of BULLSH*T - con_carne May 24, 16:43 2
- PUT YOUR PAWS UP!!! -- nm - pixie May 24, 16:43 1
  - *snork* zap -- nm - Spawn May 24, 16:44
I bought it yesterday, using their cloud player. downloaded it today just fine. - b. May 24, 16:22 6
- All kidding aside, these whiny bitches hurt the silent majority who sincerely appreciate Amazon's generosity. -- nm - David May 24, 16:23 5
  - what is sort of fun is liking Amazon mp3 on Facebook and then mocking the people who complain about their sales. - TFox May 24, 16:26 3
    - I've actually wondered if low price offers increase the odds of illegal downloading. -- nm - b. May 24, 16:33
    - This is exactly the problem with digital sales as we move forward. The lowest price becomes the -expected- price. - David May 24, 16:30 1
      - it has interested me that, for example, emerging rap artists are way more likely to release "mixtapes" than "albums" now./ - TFox May 24, 16:44
  - yep. -- nm - b. May 24, 16:25
People giving 1-star reviews over it are total tools. -- nm - Don Homer May 24, 16:12 6
- "I feel things about this! And I must publish those feelings where others can read... nay, feel! them." - TFox May 24, 16:20 3
  - That person must be important if they have their own personal cosmos. - David May 24, 16:22 2
    - Galactus. He loves Lady Gaga's hat selection. -- nm - TFox May 24, 16:22 1
      - you know The Watcher cranks that shit up. -- nm - Remlik May 24, 16:30
- The same technique to complain about Spore's draconian DRM however, I felt was appropriate, since that is part of the game. -- nm - Qale May 24, 16:17
- In their defense, that's right rating for a Lady GaGa album. -- nm - David May 24, 16:17

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little story on the Amazon/GaGa foul ups.....

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