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dear prudence chat q: what's the new phone etiquette with caller ID? still answer "hello?" or just say "hi, so and so"

phone etiquette (old way vs. new way)

My husband, Tom, who is in his mid-40s and who is an otherwise polite, hip, and modern guy, has one annoying habit which is old-fashioned and maybe even rude---he always answers his cell phone with "Hello?" even after he has looked at the screen and knows who's calling. I have repeatedly suggested to him that, since he knows who's calling, he should say "hi" followed by the name of the caller when he answers his phone (for example: "Hi, Fred" or Hi, Mom"). That kind of greeting lets the person on the other end know that he already knows who it is so that introductions can be skipped, and the conversation can begin. Tom completely disagrees. He claims that it would be impolite to say the caller's name because then that person would know that he had checked to see who was calling before he answered the phone, and Tom feels that screening calls is rude. WHAT?! I mean, who DOESN'T check to see who's calling before answering a phone these days and who DOESN'T already assume that everyone who can screen their calls is doing so? Please help. Tom says that the only way he will even consider greeting his callers by name is if you side with me.


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