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In response to "I waited for 50 minutes and 21 seconds the first time. I know this because my phone has a timer." by David

Busiest day of the week is Monday or the day after a holiday.

*Never* call in the middle of the day. They're open from 7am to 10pm, local time. Calling late is always good if you must call early in the week.

IRS is feeling pressure from the budget debacle. They've already furloughed people (started in March). Normal furlough time is July-Sept.


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