ST Alpha - "I'll give my insurance company this: I just spent 15-20 minutes on the phone asking claim and coverage questions" (Reading a Post)

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I'll give my insurance company this: I just spent 15-20 minutes on the phone asking claim and coverage questions

Posted by ty97 Jun 6 '11, 11:53

and the rep was excellent. Knowledgeable, professional, explained everything clearly and thoroughly and added information where it would be useful but I didn't know to ask about it....but never once talked down. Really good rep.

Responses:

Are things looking more positive? -- nm - mara Jun 6, 11:53 5
- Getting there. I know much the hospital in FL cost. The open question is surgeon, anesthesiologist, radiologist, pathologist. In Network? - ty97 Jun 6, 12:12 4
  - ugh. It shouldn't f-ing matter in an emergency. -- nm - Don Homer Jun 6, 12:13 3
    - That's the argument to have, if I need. My mother called to pre-certify me when I was in the ER. - ty97 Jun 6, 12:16
    - Won't someone think of the CEOs' bonuses here?! -- nm - Big Insurance Jun 6, 12:15
    - I agree. -- nm - Kim Pine Jun 6, 12:13

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I'll give my insurance company this: I just spent 15-20 minutes on the phone asking claim and coverage questions

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