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In response to "This might be a dumb follow-up question, but can you use a non-AT&T router (they use 2Wire) with AT&T DSL? -- nm" by Stephen

sure. there should be any number of compatible devices. Although if they gave you the router, see if they will send a replacement.

tell them wifi is not working at all. you may need to jump through a few hoops before they agree, but they should send you a new one I would think.

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