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In response to "this also affects my industry in some more subtle man-hour ways; investing in building a proper test harness is rare." by Beryllium

An old computer professor of mine had a fantastic NASA story.

When he was working there, he was having performance issues with his system. He mentioned in passing to his boss that he may need more memory. That afternoon, he defragged his system and its performance immediately improved. The following morning, he had a massive amount of memory added (needlessly, as it turned out). They understood that the cost of him not being able to perform his tasks was much more expensive than a couple of memory chips.

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