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In response to "I remember watching a man argue with an AA rep at JFK about 10 years ago. The man's wife was flying but did not have ID." by ty97

a few years ago I saw a woman at DCA arguing with an airline agent that she should be allowed to go to the gate with 10 minutes left before takeoff.

this was at the ticket desk. she hadn't gone through security. and she was OUTRAGED and shocked that they weren't letting her through. She was all, "Why don't they tell you that there's such an early cutoff?"

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