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This is totally WPP, but how does this make sense? My family is planning on a vacation to the Outer Banks next August

It's gonna be the three of us, my mom, sister, brother, his awesome girlfriend (he needs to propose already, seriously) and his daughter.

My mom and I got our hands on a rental company's property book in June and picked out a couple of bitchin houses. We settle on our favorites, so I call the company.

They said, you have to call back in August. I call back in August, they said you can't reserve until a year to the week that you want to reserve. I call back. They say you can't reserve until the *end* of the week you want to reserve.

So I finally call at the right time - like 9:00 am that day - and reserve the house that I want. I give them my cc# for the deposit, everything's all set. They say we'll write you in October when the leases are ready. But that we're all set.

Well, I get a call yesterday, saying that the house that we have reserved *and have the deposit on* isn't going to be available next summer, at all. They say that it's the owner's decision, there's nothing they can do about it, except for helping me find other houses that I'd be interested.

Now, this is 2 months after I put the deposit down. There were other houses that we liked, but of course, two months later, none of them are available.

So I go through what's left and find another house that will suit us just fine. So not a huge deal.

But how do you take a deposit for something that might not be available? I understand that it was the owner's call, not the property management company's. But still - don't offer the property until you have a firm commitment from the owner, right? And there was no warning when I gave the deposit that the property might not be available.

So that's it. Rwandan orphans sure better be damn glad they don't have to suffer through this kind of hell, tell you what.


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