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In response to "not anymore. when i had health care back in maryland (ha), they were our provider. they were generally good but that was over five years ago" by stuffed pixie

All I know is that they are part of WellPoint (for-profit) whereas Empire was NFP. Not sure if/how that makes a different (good or bad).

Empire customer service impressed me a lot this year. I don't have to call CS often, but Empire's was great.

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