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In response to "Consumer Finance Protection Board rolls out rules for mortgage servicers -- (link)" by znufrii

Thank you Elizabeth Warren...

and I love this quote:

�Picture every bad customer service experience you have ever had: calls going unanswered, glacially slow processes, mistakes made and not fixed, a kaleidoscopic cast of human beings who never seem to deal with you more than once, your paperwork submitted and lost repeatedly,�


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