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In response to
"Somehow, in a company of a quarter million employees, the only Customer Service reps at AT&T who come close to being competent are their twitter team. -- nm"
by
Ender
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Related: It's always amusing to me to get an obviously foreign CS rep with an American name.
Posted by
Tim (aka othertim)
Apr 23 '12, 18:43
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Medco and most Express Scripts lines are outsourced so you get someone with a really thick accent reading off a script but yet their name is Marge or Fred. I await the day I get someone with a southern accent who tells me their name is Rajesh.
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Responses:
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