ST Alpha - "does she have a point? A job description is great, but if you don't know the HOW, you only know the WHAT, it is tough. But, based on your first post" (Reading a Post)

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In response to "her defense was "I've been asking you for weeks what I should be doing... never got direction, so just killing time"" by colin

does she have a point? A job description is great, but if you don't know the HOW, you only know the WHAT, it is tough. But, based on your first post

Posted by Andie (aka Andie) May 4 '12, 06:36

it sounds like you've given her the tools to get going.

Responses:

no. she came from a support role in a video conference center. her job here is to learn our booking/call methods. - colin May 4, 06:49 11
- If you're her manager and she's asking for help and direction and getting blown off, you're both not doing your jobs. -- nm - TFox May 4, 06:52 10
  - i see the confusion here... she never asked me for the direction she thinks she did. in addition, all the items I laid out in painful detail were - colin May 4, 07:18 4
    - she said she was asking for direction for weeks. was that not happening? i mean, if she's lying, then fine. - TFox May 4, 07:20 3
      - i am not the kind of person to leave someone high and dry in a job. i hired her, i don't want someone i hired to fail. - colin May 4, 07:35 1
        
        I hate piling on, but what you have to remember is that not every person "works" in the same way. Some people are great at running on their own. - Kim Pine May 4, 07:42
      - She's probably lying, or at the very least scrambling to backpedal. -- nm - Beryllium May 4, 07:27
  - Yeah, management has a responsibility to new hires to make sure they understand what they're supposed to be doing and how. - Kim Pine May 4, 06:56 4
    - hee! that never happens here - its a sink or swim situation. - Epiphany May 4, 07:11 3
      - It used to happen here - and a lot of people did not make it. We're much much better now, with a structured onboard program. - Kim Pine May 4, 07:14
      - i think it happens a lot, but, it's not ideal. -- nm - Andie May 4, 07:12 1
        
        agreed. -- nm - Epiphany May 4, 07:32

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does she have a point? A job description is great, but if you don't know the HOW, you only know the WHAT, it is tough. But, based on your first post

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