In response to
"does she have a point? A job description is great, but if you don't know the HOW, you only know the WHAT, it is tough. But, based on your first post"
by
Andie
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no. she came from a support role in a video conference center. her job here is to learn our booking/call methods.
Posted by
colin (aka colinski)
May 4 '12, 06:49
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she (admittedly) doesn't know any of it and hasn't tried to learn. i shouldn't have to write out a list of what it takes to book and manage VC calls since she supposedly comes from that background, but now that she has it, no excuses.
we're a very small team managing a large service.. self-learning goes a long way since we've all got a lot on our plate.
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Responses:
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