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In response to
"They make such a big deal of their wonderful digital records...but I don't think they expect anyone to actually use their site :) -- nm"
by
MojaveMeg
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Never forget, insurance companies and HMOs don't love you or want to be your friend. You are merely a profit delivery vector to them.
Posted by
Trish (aka trisha)
May 9 '12, 22:17
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Yeah, I love the way they brag about their bells and whistles and convenience factors of doing stuff online--yet the website is always down.
And that's not just Kaiser-Permante', either :)
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