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In response to "Unfortunately, in big box retailers it isn't her attitude that "it's not my job" it's her actual job description that "it's not her job."" by TWuG

no - I get it - but it's more like what Jack said in his second reply below - placate the client by saying - that's a good point - I'll mention it to

blah blah blah - OR - I will see if that can be changed ... something that let's the person know they appreciate their suggestions?

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