wow - I might have to steal this idea for our local Chamber of Commerce's
Posted by
JenBro
Jun 4 '12, 11:48
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I really like the idea that "customers" be given a "rewards" coupon to show customer appreciation.
That would be such an EASY way to tie employees into making the customer experience better.
(Both of our Chambers have "Chamber Bucks" that can be spent at ANY Chamber business - and the Chamber reimburses the businesses for them when they get turned in by the retailers where they were spent. It's just like "REAL" money - but has to be spent at a business that belongs to the Chamber.
They recently had a seminar for providing "Excellent Customer Service" - and I'm going to suggest they incorporate this for the businesses that want to step it up.
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