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STIF: looking for some sql help

a table that tracks calls we make to try to survey people that has ID, date-time, dial number (for that person), call outcome (busy, no answer, refusal, complete, etc.)(integer), plus a bunch of other fields:

I want to find records (IDs really I guess) for a specific date that had less than 3 call attempts, and what was the outcome of the last of the one or two tries that were made.

I then want to find out which of those had refusal outcomes on previous days.

Any suggestions as I don't feel like trying to figure it out if someone else has done something similar.





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