ST Alpha - "So, tell me something about the Better Business Bureau." (Reading a Post)

SlickerTalk
Search Archives
The Leaderboard
The FAQ

Down to Post

Backboards:

Posts: 154

So, tell me something about the Better Business Bureau.

Posted by David (aka David) Jun 15 '12, 10:34

I realize that in many ways, this is an impotent organization. Even so, we filed a complaint against Best Buy last month. They responded today and they decided that their best course of action would be to flat out lie about the events in question. They are now denying that they ever repaired our TV, which means they had to delete a record of said repair. They are also claimed a phantom discount was offered to us as a method of apology. This too is utterly false.

How can we use this? Any suggestions?

Responses:

go to your court house (or even down load the forms) and get the papers to file a small claims/muni court suit. Ask the manager at the BB to help you - zeitgeist Jun 15, 11:42
Go to Consumerist. Search for Best Buy Executive Carpet Bomb to see if it gets any hits. - spamlet Jun 15, 10:51 6
- The problem with this is that we've reached someone at BB through the BBB. That person wrote a reply that was nothing but fabrications. - David Jun 15, 10:56 5
  - Lie and tell them you know a good lawyer in MN (their home state) who will sue them. - spamlet Jun 15, 11:01 3
    - [deleted] 2
      - I had to go a long way for the dig but it was worth it. -- nm - spamlet Jun 15, 11:03 1
        
        [deleted]
  - that's what the EECB is for - znufrii Jun 15, 10:57
you have a reciept from them showing the work they did? nm -- nm - groiny Jun 15, 10:39 6
- We probably lost that in the fire but we do have email conversations about the matter, before and after. -- nm - David Jun 15, 10:43 5
  - send it to consumerist as well - znufrii Jun 15, 10:47
  - good enough by me. - groiny Jun 15, 10:46 3
    - We did that first and their reply was to blame someone else. That letter reflects virtually no effort or research into the matter. -- nm - David Jun 15, 10:57 2
      - This is an old list but a place to start -- (link) - spamlet Jun 15, 11:08 1
        
        Thanks, folks! -- nm - David Jun 15, 11:21

Post a message top

So, tell me something about the Better Business Bureau.

Replies are disabled on threads older than 7 days.