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In response to "The problem with this is that we've reached someone at BB through the BBB. That person wrote a reply that was nothing but fabrications." by David

Lie and tell them you know a good lawyer in MN (their home state) who will sue them.

The EECB hits everyone at the top (hence, carpet bomb). One is likely to get you a response because they know about Consumerist's tactics and know if they don't they may see your story on the site.

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