ST Alpha - "I'm really sorry. I can't help you with Budget but point out the time difference to them." (Reading a Post)

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In response to "So, I just received mail from Budget Rent-a-Car's Vehicle Damage Control Dept, stating" by kelly

I'm really sorry. I can't help you with Budget but point out the time difference to them.

Posted by spamlet Aug 18 '12, 12:17

Have them pull your original contract where the damage was noted. That's really your only hope if you shredded your original. If they insist it was you or "can't find the original contract", get your insurance company involved.

My guess? They tried to get the person after you and they fought it successfully so it is your turn.

Responses:

Would Budget still have my records from 2 months ago, with that piece of paper showing damage to the car? - kelly Aug 18, 12:20 3
- Yes, they should have your original. - spamlet Aug 18, 12:22 2
  - The office I rented from is a Budget/Avis office located inside a hotel. - kelly Aug 18, 12:27 1
    - My guess is that after a certain point it gets archived at a regional HQ. - spamlet Aug 18, 12:31

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I'm really sorry. I can't help you with Budget but point out the time difference to them.

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