ST Alpha - "can I ask a question? so last night I was trying to have a conversation and my phone service kept dropping. I would redial and it would fail or cancel" (Reading a Post)

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can I ask a question? so last night I was trying to have a conversation and my phone service kept dropping. I would redial and it would fail or cancel

Posted by amanda Sep 10 '12, 13:47

I tried to text the person I was talking to to let them know to IM me instead; texts wouldn't go through. calls would connect, last a minute, disconnect -- this happened repeatedly. (see call log linked below.)

on football weekends here, calls drop. often. like, every ten minutes or so is not uncommon after 9pm. the infrastructure just isn't there for at&t. but on a non football weekend, this is untenable.

is it worth my while to go to at&t and ask if we had an outage last night? or do we know if phones still work as they used to -- can my activation be sent out again to refresh me on the network? I can't live without a phone. you know? what would you do?

1) go to at&t
2) wait a few days and see if it persists and then go to at&t
3) nothing

"switch carriers" is not an option here.

Responses:

You should just be able to get a tower update for your phone. It may help. Or you are just screwed for now and have to deal with an overloaded - sycor Sep 10, 13:58 1
- but last night wasn't a game day. -- nm - amanda Sep 10, 14:01
if it ain't battery issues, or other antique-itated problems, it just could be overloaded local curcuits, however, try pulling hte battery and reboot -- nm - zeitgeist Sep 10, 13:50 8
- oh, I rebooted twice during the call log. sorry; I should have stated. I also tried turning off wifi and switching to and from airplane mode. -- nm - amanda Sep 10, 13:52 7
  - how old is it? -- nm - zeitgeist Sep 10, 13:54 6
    - less than a year. thanksgiving last year. -- nm - amanda Sep 10, 13:55 5
      - What kind of phone? On the iPhone at least AT&T has an app to report dropped calls, etc. - oblique Sep 10, 13:57
      - I'd guess that's a local tower issue if not their regional network. I'd go to AT&T and complain. -- nm - Max Sep 10, 13:56 3
        
        post a sign outside the stadium to remind the viewers that transmittion of game description and pictures is prohibited, that should clear up the net.. -- nm - zeitgeist Sep 10, 13:58
        
        I think I'm going to, actually. since the phone is less than a year old, they might replace it just in case and to shut me up. -- nm - amanda Sep 10, 13:57 1
        
        they will tell you to mail the phone in and in a month or two return it after a diagnosis of "i dunno' -- nm - zeitgeist Sep 10, 13:59
4) switch to Veri.... oh. -- nm - Spawn Sep 10, 13:48 2
- we are no longer in an alliance. -- nm - amanda Sep 10, 13:50 1
  - I stopped! - Spawn Sep 10, 13:52
Link to log -- (link) - Amanda Sep 10, 13:48 1
- 10:00pm on Sunday may have been network downtime to fix something. - spamlet Sep 10, 13:55

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can I ask a question? so last night I was trying to have a conversation and my phone service kept dropping. I would redial and it would fail or cancel

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