Terms: I'm sure it's somewhere in here
Posted by
con_carne
Feb 10 '09, 11:21
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BLOCKBUSTER Online� RENTAL TERMS AND CONDITIONS ("ONLINE RENTAL TERMS AND CONDITIONS")
In addition to the foregoing BLOCKBUSTER Online Site Terms and Conditions of Use, membership in the BLOCKBUSTER Online rental service ("BLOCKBUSTER Online") is subject to the following additional Online Rental Terms and Conditions, and to payment of the applicable periodic membership fee plus applicable taxes. Amount of the membership fee may be changed from time to time as provided herein. BLOCKBUSTER Online membership is not transferable and is only available in the United States. The BLOCKBUSTER Online membership term commences on the date you sign up for BLOCKBUSTER Online membership and is valid with renewals until cancellation as outlined below (the "Membership Term"). By subscribing to BLOCKBUSTER Online, you agree to be bound by these Online Rental Terms and Conditions. You must be at least eighteen years old and have Internet access, a valid email address, and a valid credit card, check card or checking account to be a member of BLOCKBUSTER Online.
These Online Rental Terms and Conditions are subject to change by Blockbuster at any time, in its sole discretion, with or without advance notice. The most current version of the Online Rental Terms and Conditions, which will supersede all earlier versions, can be accessed through the hyperlink at the bottom of the blockbuster.com site. You should review the Online Rental Terms and Conditions regularly, to determine if there have been changes. Continued use of your BLOCKBUSTER Online membership constitutes acceptance of the most recent version of the Online Rental Terms and Conditions.
Membership Plans. All BLOCKBUSTER Online membership plans allow members to rent DVDs from BLOCKBUSTER Online by paying a periodic fee. You can rent as many DVDs as you choose, up to the limit on outstanding rentals applicable to each membership plan (the "BLOCKBUSTER Online Rentals"). You may keep BLOCKBUSTER Online Rentals as long as you choose during your Membership Term, for no charge other than the applicable periodic BLOCKBUSTER Online membership fee (plus applicable taxes). You may only rent one (1) copy per title at a given time as part of your BLOCKBUSTER Online Rentals. However, you can rent the same movie title at different times. Redeemed BLOCKBUSTER Online Rentals will not count as paid rentals towards BLOCKBUSTER Rewards� benefits. BLOCKBUSTER Online Rentals may be any DVD available on www.blockbuster.com for rental as part of the BLOCKBUSTER Online service.
If you have the maximum number of BLOCKBUSTER Online Rentals allowed by your plan checked out, no additional movies will be shipped until you return one or more of the BLOCKBUSTER Online Rentals. You may have only one BLOCKBUSTER Online membership plan per email address at any one time. However, you may upgrade or downgrade among membership plans, as described below.
All BLOCKBUSTER Online membership plans allow members to return BLOCKBUSTER Online Rentals to participating BLOCKBUSTER stores. In addition, certain BLOCKBUSTER Online membership plans include BLOCKBUSTER Total Access�, which allows members to receive free in-store movie rentals in exchange when BLOCKBUSTER Online Rentals are returned to a store. See "BLOCKBUSTER Total Access" below for more detail. However, it is possible that the in-store return and BLOCKBUSTER Total Access features may be unavailable to subscribers in certain geographic areas where there are no corporate BLOCKBUSTER stores and no participating franchised BLOCKBUSTER stores.
Selection and Allocation of Product. BLOCKBUSTER Online will automatically ship titles to you, up to your maximum number of outstanding BLOCKBUSTER Online Rentals, from and in the order that you have listed in your rental queue, subject to availability. However, BLOCKBUSTER Online reserves the right to determine product allocation among members in its sole discretion. In determining product allocation, we use various factors including, but not limited to, (i) the historical rental volume for each subscriber, (ii) historical number of outstanding rentals relative to the maximum number of outstanding BLOCKBUSTER Online Rentals allowed under a subscriber's plan, and (iii) the average rental queue position of BLOCKBUSTER Online Rentals that have shipped to a subscriber in the past.
Multiple Discs. In most instances, each disc you request counts as a BLOCKBUSTER Online Rental and will take up one place in your queue, even if you are requesting a set, series or title with multiple discs (for example, if you select a title that offers both the movie itself and a bonus disc, if you request both discs, each disc counts as a BLOCKBUSTER Online Rental, and will be shipped separately and should be returned separately). You always have the option to only select one disc in those instances. However, if the movie itself requires multiple discs due to its length, in those instances the movie counts as one BLOCKBUSTER Online Rental regardless of the number of discs. This information will be available as part of the description of the movie and will be noted when you place your selection in your rental queue.
Delivery and Return of Rented DVDs. Delivery of your BLOCKBUSTER Online Rentals will be via U.S. Postal Service ("USPS"). Members have the option to return BLOCKBUSTER Online Rentals via USPS or at a participating BLOCKBUSTER store. When BLOCKBUSTER Online Rentals are returned to a participating store, the BLOCKBUSTER Online Rentals are immediately checked in and the next available DVD(s) in the subscriber's online rental queue is shipped in accordance with our normal shipping process. Rentals must be presented at the checkout counter of a participating BLOCKBUSTER� store in the return mail envelope provided by BLOCKBUSTER Online. BLOCKBUSTER Online Rentals presented without the return mail envelope will not be accepted. BLOCKBUSTER Online Rentals should not be placed in the drop box of a BLOCKBUSTER store.
Postage is prepaid each way. The time it takes for a BLOCKBUSTER Online Rental to be delivered or returned via USPS depends on several factors, including circumstances generally affecting service times of the USPS (for example, holidays and heavy mail usage times such as Christmas), whether you returned your BLOCKBUSTER Online Rental via USPS or to a participating store, when you added the BLOCKBUSTER Online Rental to your queue, the availability of your selection in inventory and the location of the distribution center at which the selection is available, and the address you are using for your delivery address. Blockbuster makes no guarantees with respect to DVD delivery times. Email notifications will alert you when your selections have been mailed and when your returned items have been received.
Access to Your BLOCKBUSTER Online Account. If you opt for the "Remember me" feature for your BLOCKBUSTER Online account, a cookie helps BLOCKBUSTER Online recall certain items of your specific information on subsequent visits, including your user name and password. When you return to BLOCKBUSTER Online, the information you previously provided can be retrieved, so that it is not necessary to enter your user name and password to access certain functionality. While cookies are a convenience, please remember that if you elect the "Remember Me" option, anyone who can access the computer you are using will have the ability to access your account for certain functions and view certain information about your account, including viewing and making changes to your rental queue. Certain functions, such as accessing your complete Payment Card information, cannot be viewed through the use of cookies.
Consent to Electronic Communications. You consent to receive communications from Blockbuster about your BLOCKBUSTER Online membership electronically, either by e-mail or by notices posted on this site, as determined by Blockbuster in its sole discretion. You agree that any requirement that a notice, disclosure, agreement, or other communication be sent to you by Blockbuster in writing is satisfied by such electronic communication. You agree that BLOCKBUSTER Online may send you e-mails which include notices about your account as well as information pertaining to our service, such as featured products or new offerings. You agree that this information is part of your subscription and your relationship with BLOCKBUSTER Online.
BLOCKBUSTER Total Access.
The BLOCKBUSTER Total Access program: The BLOCKBUSTER Total Access ("Total Access") program allows subscribers, up to each Total Access plan's limits, to return their BLOCKBUSTER Online rental(s) (each, an "Online Rental") to a participating BLOCKBUSTER store in exchange for either one (1) free or discounted in-store movie rental (as described below) or one (1) discounted game rental for each Online Rental exchanged at the store.
How to exchange Online Rentals for free in-store movie rentals: Some Total Access plans offer an unlimited number of free movie in-store exchanges, while other Total Access plans limit the number of free movie in-store exchanges per monthly subscription billing period.
For plans which limit the number of free in-store movie exchanges, your exchanges are valid during your monthly subscription billing period ("billing period") and not a calendar month. Your billing period is based on the anniversary date you signed up for Total Access. For example, if you signed up for Total Access on May 19th with a plan offering 3 free in-store exchanges, you would be able to use those 3 free exchanges during your billing period between May 19th and June 18th. Any free in-store exchanges not taken during your billing period will expire on the next month's anniversary date. You can check your anniversary date and billing period anytime by logging into your blockbuster.com account and selecting the "My Account" tab.
How free in-store movie exchanges work with Online Rentals: Previously, free movie in-store exchange rentals were in addition to the number of DVDs allowed out at-a-time under your Total Access membership plan. However, beginning in February 2009 (in some store locations) and over the course of the next few months (in the remaining corporate and participating franchise stores), this policy will change in two ways. First, all free movie in-store exchange rentals will count towards the number of DVDs you are allowed out under your Total Access plan at any one time. Second, your free in-store exchanges will have no due dates and will not be subject to in-store rental terms. You may keep your free in-store movie exchanges as long as you want, as long as you are a paying Total Access subscriber. If you cancel your Total Access subscription, your free in-store rentals are due back to the store within five (5) days, to avoid any additional in-store fees, if applicable.
For example, if you have a Total Access plan for 2-DVDs out-at-a-time with up to 3 free in-store movie exchanges per billing period, you may bring your 2 Online Rentals to a participating store and exchange them for 2 free movie rentals (provided you have not exhausted your free in-store movie rentals for the billing period under your plan). You may enjoy your free in-store movie rentals for as long as you like, just as you would with your Online Rentals. There are no due dates for these free in-store rentals and you will not be charged any additional fees on these in-store rentals. However, you will not be sent the next Online Rental from your online queue until you return at least one of the free in-store rentals. In this example, if you return one in-store rental back to the store, you will be shipped one Online Rental from your queue. If you return both in-store rentals, you will be shipped two Online Rentals from your queue.
Reaching plan limits on free in-store movie exchanges: For plans which limit the number of free movie exchanges per billing period, once you have reached the applicable exchange limit, you may continue to exchange Online Rentals for discounted in-store movie rentals (as described below). You may exchange Online Rentals for discounted in-store game rentals at any time, regardless of your plan limits (as described below).
Discounted in-store movie exchanges: Under any Total Access plan with free in-store movie exchanges, you may exchange your Online Rental for a discounted in-store movie rental once you have exhausted all free in-store exchanges under your plan. However, unlike free in-store movie exchanges, discounted in-store movie exchanges: (1) will not count towards the number of DVDs you are allowed out under your Total Access plan; and (2) are subject to all of that store's terms and conditions, including rental terms, due dates and fees associated for product kept beyond the due date. Your in-store receipt will give you the due dates for these discounted rentals.
For example, if you have a Total Access plan for 2 DVDs out-at-a-time (with up to 3 free in-store movie exchanges per billing month) and have exhausted all of your free movie in-store exchanges, you may exchange your Online Rentals in-store for discounted movie rentals. Any discounted in-store movie rental will be subject to the return date on the in-store receipt. However, discounted in-store movie rentals do not count towards your Total Access plan limit of 2 DVDs out-at-a-time. Therefore, Blockbuster will begin processing the next movie from your online queue when you exchange the Online Rental at the store.
Discounted in-store game exchanges: All Total Access plans allow an unlimited number of discounted game rental exchanges - simply bring in your Online Rental for a discounted game rental exchange at a participating store. You may exchange your Online Rental for a discounted in-store game at any time. There is no limit on the number of Online Rentals you may exchange in-store for a discounted in-store game rental. Like discounted in-store movie exchanges, discounted in-store game exchanges: (1) will not count towards the number of DVDs you are allowed out under your Total Access plan, and (2) are subject to all of that store's terms and conditions, including rental terms, due dates and fees associated for product kept beyond the due date.
For example, if you have a 2 DVDs out-at-a-time plan (with up to 3 free in-store movie exchanges per billing period) and currently have 2 Online Rentals, you may exchange your 2 Online Rentals for 2 discounted in-store game rentals. Those 2 discounted in-store game rentals will be subject to the return dates on the in-store receipt. Additionally, the 2 discounted in-store game rentals do not count towards your Total Access plan limit of 2 DVDs out-at-a-time. Therefore, Blockbuster will begin processing the next movie from your online queue when you exchange the Online Rental at the store.
In-store exchanges and your online queue: Please note that movies rented in-store (which are also in your online rental queue) will not be automatically removed from the online rental queue. You must remove the title from the online rental queue to avoid shipment of that title. Additionally, there is a feature that will allow you to choose to "always" remove free in-store titles from your online rental queue. However, if your queue contains a title in a different format (for example, Blu-ray vs. regular DVD) or version (for example, the Director's Cut vs. the regular release) than what was rented at the store, you may still need to remove the title from your queue.
Exclusions and additional exchange benefits Defensive driving courses and equipment rentals are excluded from free or discounted in-store exchanges. Total Access may from time to time offer additional exchange benefits, including, without limitation, free or discounted store merchandise such as confection items or previously rented product, at the time of exchange. All such additional benefits are at Blockbuster's sole discretion.
Exchange benefits under other BLOCKBUSTER Online plans Subscribers to BLOCKBUSTER Online plans which do not include Total Access can still exchange BLOCKBUSTER Online Rentals for discounted in-store movie rentals only.
Store requirements for in-store exchanges:
A separate in-store membership is required for in-store rentals.
Online Rentals must be presented at the checkout counter of a participating BLOCKBUSTER� store in the return mail envelope provided by BLOCKBUSTER Online.
Online Rentals presented without the return mail envelope will not be accepted.
In-store free or discounted movie or game rental or other free or discounted rental or purchase must be taken in the same transaction as return of the Online Rentals.
If you do not wish to make an in-store exchange, Online Rentals can still be returned to the counter of a participating store for check-in.
Online Rentals should not be placed in the drop box of a BLOCKBUSTER store, even if you do not want to obtain the free or discounted in-store rentals. They can only be returned in-store at the counter.
All in-store rental exchanges must be returned to the store where they were originally rented.
Store rentals returned via the postage prepaid envelope for Online Rentals will be sent back to you and you will be responsible for any applicable charges for product not returned to the store of rental by the due date.
Discounted in-store movie and game rentals:
As described above, discounted in-store movie and game rentals are subject to store rental terms and conditions, including due dates and charges which may apply to rentals not returned by the due date.
Please see the store of rental for that store's complete in-store rental terms and conditions.
Please see store receipt for store location and due dates.
Free in-store movie rentals:
As described above, free in-store movie rentals are NOT subject to store rental terms and conditions.
Therefore, as long as you continue to be a paying Total Access subscriber, your free in-store movie rentals will not be subject to any due dates or charges that could apply to rentals not returned by the due date.
Only Online Rentals may be exchanged for free or discounted in-store rentals.
Free or discounted in-store rentals may not be exchanged for additional free or discounted rentals.
If your in-store exchange rental is defective, you may exchange the rental for the same or different title in the same format at no charge. However, the new item will be subject to in-store rental terms and conditions. If you exchange a defective Online rental for a higher-priced format (e.g., Blu-Ray or game), you will be required to pay the difference in rental fees for such item, and such rental will also be subject to in-store rental terms and conditions. If a new in-store movie, which is subject to store terms, is rented to replace the defective Online title, your next Online title in your queue will be shipped.
No rain checks or account credit will be given.
Limits on number of rentals checked out: You may exchange as many of your Online Rentals as you choose, up to any applicable billing month limit on the number of free or discounted exchanges. However, Blockbuster's corporate store rental terms provide that a member may not have more than a total of twenty (20) in-store rentals of any nature checked out on the member's BLOCKBUSTER store account at any one time. This includes paid in-store rentals or free or discounted in-store rentals that are not part of the Total Access plan. If a subscriber has twenty in-store rentals checked out, no additional rentals (including BLOCKBUSTER Total Access in-store exchanges) will be permitted until the subscriber has less than twenty items checked out on the subscriber's in-store account. In addition, Blockbuster's corporate store rental terms provide that if a member has five (5) games checked out on the member's in-store account, no additional rentals of any type (including BLOCKBUSTER Total Access in-store movie or discounted game exchanges) will be permitted until the member has less than five games checked out on the member's in-store account.
Store account standing: Finally, in order to make in-store exchanges, your BLOCKBUSTER store account must be in good standing. If you have a past due balance on your in-store account which exceeds a dollar amount determined from time to time by Blockbuster in its sole discretion, Blockbuster may refuse to allow you to make any additional in-store rentals (including in-store exchanges) until the past due balance has been satisfied. However, in each of the foregoing instances, you may still return BLOCKBUSTER Online Rentals to the counter at a participating store, even if you are not allowed to rent additional product.
Total Access terms and benefits: Blockbuster may change the terms of BLOCKBUSTER Total Access, including discontinuing BLOCKBUSTER Total Access or any plan feature or benefit, at any time in its sole discretion, with or without notice.
In-store Coupons. Certain BLOCKBUSTER Online plans may include one or more e-coupons at periodic intervals to use toward free rentals at participating BLOCKBUSTER stores. The frequency, expiration date and specific terms of these e-coupons (including, without limitation, products for which these coupons may be used) will vary depending upon your membership plan and may also be changed from time to time by Blockbuster in its sole discretion. Each e-coupon is subject to the specific terms and conditions found on the e-coupon. A separate in-store membership is required for in-store rentals. In-store rentals are subject to store rental terms and conditions, including due dates and charges which may apply to rentals not returned by the due date. Subscribers should see the store of rental for that store's complete in-store rental terms and conditions. Free in-store rentals must be returned to the store where they were originally rented. Subscribers should see their store receipt for store location and due dates. Store rentals returned via the postage prepaid envelope for BLOCKBUSTER Online Rentals will be sent back to you and you will be responsible for any applicable charges for product not returned to the store of rental by the due date. E-coupons may not be used for payment of an account balance at a BLOCKBUSTER store.
How to Subscribe. To subscribe to BLOCKBUSTER Online, you must provide to Blockbuster your name, shipping address, e-mail address and credit card, check card, or checking account charge authorization information for the payment method that you provide for payment of the periodic membership fee (hereinafter referred to as your "Payment Method"). By requesting membership in BLOCKBUSTER Online and by accepting the benefits of BLOCKBUSTER Online, you agree that as a condition of your continued membership in BLOCKBUSTER Online you authorize Blockbuster or its agent to charge your Payment Method the periodic BLOCKBUSTER Online membership fee (plus applicable taxes) applicable to your membership plan (e.g., 1 month, 2 months, 3 months, 6 months), in effect from time to time, on each periodic anniversary date of that plan, until your BLOCKBUSTER Online membership is canceled as herein provided. For example, if you have a monthly plan, and your paid membership began on June 19, your periodic anniversary date is the 19th of each month, and your Payment Method will be charged for the applicable periodic (monthly) membership fee on that date each month. If you have a six-month plan, and your paid membership began on June 19, your periodic anniversary date is the 19th of every sixth month (that is, each December and June), and your Payment Method will be charged for the applicable periodic (six months) membership fee on that date every six months. If your periodic anniversary date falls on a date that is not contained in your anniversary month (for example, if your paid membership started on the 31st day of a month), your Payment Method will be charged on the first day of the following month. You will not be provided with copies of charge slips evidencing the recurring charges of the applicable periodic membership fee. You agree to pay the applicable periodic membership fees (plus taxes) in accordance with your Payment Method issuer agreement, if applicable. You also authorize Blockbuster to charge your Payment Method for any other charges you may incur associated with your BLOCKBUSTER Online membership, including, without limitation, any charges for product not returned at the end of your Membership Term.
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