ST Alpha - "Is it being caught by Outlook's junk filtering or some kind of corporate spam filtering they run?" (Reading a Post)

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In response to "so here's the issue: sasha's work *refuses* to recognize my mary@wmdo email as not spam. every single email I send to sash goes to junk." by amanda

Is it being caught by Outlook's junk filtering or some kind of corporate spam filtering they run?

Posted by oblique [220] (aka kkuphal) Feb 5 '13, 11:21

If it's Outlook, then it should be a simple matter of right clicking on the email and choosing "Not Junk" but I'm guessing you've already done that so I think it might be an outside system they're using. In that case she'd need to log onto her spam quarantine account and set you up on a whitelist there

Responses:

if she's allowed access to the quarantine account -- nm - zork Feb 5, 11:26
is this something end users can usually do? thanks. -- nm - amanda Feb 5, 11:25 2
- Sometimes. With ours we get weekly quarantine notices which we can act on to release messages, etc. - oblique [220] Feb 5, 11:29 1
  - I just emailed her what you said. I'm sure that's it. we'll see if she ever sees it and what she says. thanks. -- nm - amanda Feb 5, 11:32

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Is it being caught by Outlook's junk filtering or some kind of corporate spam filtering they run?

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