ST Alpha - "that's.. not ok. I did a quick search to see if there's a sign of how long it's been going on, and I found this

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In response to "Not for nothing, Tivo, because I do like you as a company, but this was admittedly not the response I expected from our chat this evening:" by TFox

that's.. not ok. I did a quick search to see if there's a sign of how long it's been going on, and I found this - might be worth a shot:

Posted by b. (aka starrynit) Feb 22 '13, 18:04

The Audio Does Not Match the Video

The DVR, like many TVs, has an SAP (Secondary Audio Program) option. If set incorrectly, this can cause unexpected audio effects.

1. Check the SAP setting on your DVR.

TiVo with HD menus: Go to TiVo Central > Messages & Settings > Audio > Alternate Audio > Default Audio Program.

TiVo with SD menus: Go to TiVo Central > Messages & Settings > Audio > Television Audio.

2. If SAP has been selected (has a yellow check mark), highlight the Main option and press SELECT. If it has not, or if you change the setting and the problem persists, check your TV settings as well. (Refer to your TV's manual for instructions.)

Responses:

this is the page - there's another choice, too. nm but: -- (link) - b. Feb 22, 18:05 1
- guess it can't hurt. thanks. :) -- nm - TFox Feb 22, 18:06

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that's.. not ok. I did a quick search to see if there's a sign of how long it's been going on, and I found this - might be worth a shot:

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