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In response to "What do you do if an item you bid on/won on Ebay shows that it was delivered, but it wasn't. Do you have to go through Ebay or who claims to have " by Stephen

Contact the seller. Have the delivery investigated through the service. Be prepared to create a dispute on eBay.

If you paid through Paypal, you are protected as a buyer and the seller is protected as well. So both sides should work amicably to resolve the matter.

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