ST Alpha - "So my student loans were consolidated and now my loan servicer is Sallie Mae. Their reps are clueless it is sad and frustrating that I have to" (Reading a Post)

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So my student loans were consolidated and now my loan servicer is Sallie Mae. Their reps are clueless it is sad and frustrating that I have to

Posted by James Bond (aka Igor) (aka Igor) Sep 5 '13, 11:03

educate them on how things should work. IT IS YOUR JOB!! I SPENT A COUPLE OF HOURS READING ONLINE AND I KNOW MORE. WTF.

Responses:

I have VSAC. obvs we call them vasectomy loans. (six more years.) -- nm - amanda hk Sep 5, 12:04
Well some of us could not afford not highfalutin college edjacation! -- nm - Sallie Mae Sep 5, 11:26
Lil Pip is with them too - I don't really get their layout. - Epiphany Sep 5, 11:09 2
- Interest and loan amount are kept separate because the interest hasn't capitalized onto the loan. You own both. Your payment first goes towards - James Bond (aka Igor) Sep 5, 11:13 1
  - thank you! see that was not so hard - could they not just say that? -- nm - Epiphany Sep 5, 12:43
yeah, mine got switched over to them for servicing as well, earlier this year. I hate their site. -- nm - znufrii Sep 5, 11:06 2
- I had Nelnet before it they were better, they phone lines were open 24/7 which I LOVED given my hours. Sallie Mae has terrible phone hours. -- nm - James Bond (aka Igor) Sep 5, 11:12 1
  - I think that's what I had as well. much better layout of information. - znufrii Sep 5, 11:14

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