ST Alpha - "STTech help desk: I've had an iPhone 4S for maybe a year, but having problems with it. If I buy a 5c at Best Buy or Walmart, do I have to do something" (Reading a Post)

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STTech help desk: I've had an iPhone 4S for maybe a year, but having problems with it. If I buy a 5c at Best Buy or Walmart, do I have to do something

Posted by Mara Oct 5 '13, 14:07

To activate it? I've only ever bought phones at the Verizon store

Responses:

It's very easy. You will have to do very little, the new phone will walk you through it. -- nm - Don Homer Oct 5, 15:37
Get it replaced under warranty -- nm - Karl_s Oct 5, 14:52
More importantly, what color?? -- nm - Amanda Oct 5, 14:32 8
- I'm thinking green. -- nm - Mara Oct 5, 15:53 7
  - I assume you use icloud for backups? -- nm - Don Homer Oct 5, 15:54 6
    - In the process. I believe content is backed up, need to look at apps. (Still figuring it out) -- nm - Mara Oct 5, 15:56 5
      - In Settings> icloud, make sure all options are turned on. Then > Storage & Backup make sure 'icloud backup' is checked and you are good to go. Will - Don Homer Oct 5, 16:08 4
        
        Ah, crap. Looks like I can't turn on iCloud backup. -- nm - Mara Oct 5, 16:56 2
        
        I no longer can do wifi . That's why I want a new phone. -- nm - Mara Oct 5, 16:59 1
        
        Oh. We'll try taking it to your local Apple store first. Even if you choose to get a new phone, they may be able to help with your wifi or iCloud. -- nm - Don Homer Oct 5, 19:11
        
        Thanks! -- nm - Mara Oct 5, 16:51
call your carrier to activate it and turn off the old phone -- nm - Truman Oct 5, 14:16 1
- Actually she shouldn't have to even call the carrier. -- nm - Don Homer Oct 5, 15:37
Get a Droid. -- nm - Spawn Oct 5, 14:14
Dumb first but I'm glad it's on the new board -- nm - Mara Oct 5, 14:08

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