"I'm having trouble logging into the Amex business site." "Oh, I see it's because you haven't visited in the last 120 days, so just remember to do so"
Posted by
phone transcripts (aka Max)
Dec 9 '13, 12:05
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"Well, I might not have a great mental record of the last time I logged in, and when I tried this time all I saw was a white background with not text."
"Right, that's the indication that you haven't logged in in 120 days and you just need to give us a call."
"Well I'm not psychic, wouldn't it be better to provide that information on the page rather than make me guess?"
"Thank you, that's the kind of feedback we like to hear from our corporate administrators."
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