ST Alpha - "Oh, their customer service is the worst on the planet. You can google around for funny anecdotes." (Reading a Post)

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In response to "Yeah, I just had a fairly surly experience with a Cinemanow CS person" by Reagen

Oh, their customer service is the worst on the planet. You can google around for funny anecdotes.

Posted by David (aka David) Jan 6 '14, 08:58

They've outsourced it and the people who handle the issues are so apathetic it's hard not to laugh at them.

Responses:

Who here has had no surly experiences with disc-by-mail rental companies? *waving hand vigorously* -- nm - Max Jan 6, 09:01 3
- You've never had issues with Netflix or Gamefly? How is that even possible? - David Jan 6, 09:02 2
  - In the (10?)+ years I've used Netflix, with over 100 rentals every year, I've only had two discs not arrive from my return. And that was years ago. - Max Jan 6, 09:06 1
    - BURN THE WITCH!!!!!!! -- nm - David Jan 6, 09:09
The guy told me that the offer, which is from the CN website and not mentioned at all on UV, is not their promotion - Reagen Jan 6, 09:01 2
- Keep complaining until they give you stuff. - David Jan 6, 09:02 1
  - I sent and email to UV and am waiting to hear what they say first - Reagen Jan 6, 09:05

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