ST Alpha - "I'd say shared fault. The letter in October (I need to check) had the new address I think. But they should have their forwarding in order." (Reading a Post)

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In response to "It sounds like entirely their fault all around. -- nm" by David

I'd say shared fault. The letter in October (I need to check) had the new address I think. But they should have their forwarding in order.

Posted by ty97 Jan 6 '14, 11:53

When I used BillPay in November, I didn't have the letter with me, but I knew the new name to use so didn't need it (I thought). The PO Box is in the same town and zip so I didn't even noticed it has changed, so I didn't change it in Bill Pay.

At the same time, if you are collecting mail from your new PO Box 250 instead of your old PO Box of 200 at your small town PO, is it really that hard to forward and collect mail for your old box?

Responses:

I need to know what town they live in now. karl lives in port matilda. -- (link) - peggy ann mcamanda Jan 6, 12:04 5
- he owns an airport? -- nm - decline Jan 6, 12:09 1
  - he definitely used to. I don't know how it works now; he might lease it out. he's a world champion glider. -- (link) - peggy ann mcamanda Jan 6, 12:13
- As if we share a brain (do we?) I was already street viewing the post office in aptly named -- (link) - ty97 Jan 6, 12:07 2
  - that's *tiny.* those people *def* would have just switched the box. -- nm - peggy ann mcamanda Jan 6, 12:09 1
    - Right? I am guessing the name change maybe messed things up? - ty97 Jan 6, 12:12
That's why I fault them. Their system should be as comprehensive as possible to guarantee payment receipt. - David Jan 6, 11:56

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I'd say shared fault. The letter in October (I need to check) had the new address I think. But they should have their forwarding in order.

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