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so a friend of mine got a shutoff notice from the power company today. he's on the "budget plan" and is supposed to pay $38 per month

but has a $200 credit right now that he'd like to spend down.

apparently that's not allowed. you have to pay every month for your 12-month cycle, request to be taken off the budget plan, and then spend down your balance or request a check. wtf, right?


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