In response to
"United is just a poorly run airline (and saying that as a Chicago kid when they were on top) "
by
droidlet
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Yes, I fully agree with the analyst that UA has problems (lots of them) that need to be addressed.
Posted by
Tyego97 (aka ty97)
Jun 27 '14, 11:05
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And I think their CEO screwed up royally recently when he (publicly) said that some of the problems are due to poor training of employees who worked for UA pre-merger (the CEO is from Continental). Employee morale was already shit before that statement.
Maybe Dulles needs a change in purpose or adjustment in flights, but it is not what is driving UA's issues.
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