ST Alpha - "pacrat - if you are going to call in an hour, call now. the Dept Head may very well not be at his desk anyway." (Reading a Post)

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pacrat - if you are going to call in an hour, call now. the Dept Head may very well not be at his desk anyway.

Posted by Andie Aug 6 '14, 10:39

like amanda said that, be polite, not angry.

ask for *help*. ask what suggestions they have as you would very much like to get this completed on time.

don't make it sound like you are just venting, make it sound like you want assistance with a solution.

Responses:

that's basically what I've been doing today in emails, asking for suggestions etc as to what i need to do at this point . . . - i'm not dead yet ! Aug 6, 10:51
I can't say enough that when I was a TA, I dreaded dealing with ALL CAPS or shouty voicemail students. I would sooner ignore and hope they didn't - peggy ann m Aug 6, 10:43 8
- i occasionally get calls here from people asking for 'the president' , and - Andie Aug 6, 10:47
- Yeah, I can see that, but she's also pretty much failed to do her job. -- nm - TWuG Aug 6, 10:47 6
  - oh, she has. but if you want a resolution, you still need to play it right. -- nm - Andie Aug 6, 10:48 5
    - (it depends on your priority - do you want them to know you are mad and they are wrong, or do you want it fixed? those are different things actually.) -- nm - Andie Aug 6, 10:50 4
      - They are, but she may not be needed to get a fix. Hell, I'd be begging admin for a new adviser at this point. - TWuG Aug 6, 10:53 2
        
        oh, i would be calling the dept head today. i am just saying, know exactly what you want them to do before you call. -- nm - Andie Aug 6, 10:55
        
        Her manager should be able to give her a kick without telling who ratted on her. I assume that this is not an isolated case. -- nm - zork Aug 6, 10:54
      - *finger to nose* -- nm - Mel Profit Aug 6, 10:51

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pacrat - if you are going to call in an hour, call now. the Dept Head may very well not be at his desk anyway.

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