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In response to "Today is my second day of my new position here - I swear, I'm being punished for something. :)" by kelly

Wow...sounds like it might be time for a mass communication to all of her accounts...

"Hi there, I'm Kelly and I'm your new account rep. I'm taking over a position that's in disarray right now. I understand most, if not all, of you have sent multiple invoices in, but if I could have you each send one more to MY attention, we can get everything straightened out and up to date, asap. Thank you for your patience!

Kelly

PS - I'm offering free lapdances to the first 5 of you to get me their invoice."


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