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In response to "It sounds backwards to me. A chain store is going to rely on distribution. Why not leverage that into online sales from the get-go?" by Roger More

Target had 133 stores in Canada and only needed a distribution model (and related inventory) to cover that limited number of stores

Going all out with an on-line presence would have required a model that could support countrywide shipping and they would need to maintain inventory levels to cover demand (undoubtedly requiring a larger warehouse/distribution network/space).

I think it's logical to take to one step at a time. Set up shop, get to be well known, build a customer base, THEN take the next step (assuming, you know, 'build a customer base' does not fail miserably!)


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