ST Alpha - "comcast apologizes to customer who tried to cancel service...what happened next is stunning bad CS -- (link)" (Reading a Post)

SlickerTalk
Search Archives
The Leaderboard
The FAQ

Login
Create Account

Search Dr. S. Talk
TT/ST Wiki
How Well Do You Know ...

RSS Feed

Hosting by DigitalOcean

Support ST on Ko-Fi

Down to Post

Backboards:

Posts: 155

comcast apologizes to customer who tried to cancel service...what happened next is stunning bad CS -- (link)

Posted by zeitgeist Jan 29 '15, 14:33

(No message)

http://www.sfgate.com/technology/businessinsider/article/Comcast-Apologizes-For-Calling-A-Customer-A-Nasty-6047304.php (www.sfgate.com)

Responses:

I love the $60 fee to cancel service. That's a great lie. -- nm - spamlet Jan 29, 14:40
They threw a mud shark at the customer? Who even does that? -- nm - Will Hunting Jan 29, 14:38
It's bad enough, the trials and tribulations you go through to cancel your service. But then they took it one step further. -- nm - Mop Jan 29, 14:35 2
- they make it very hard NOT to be an asshole to them. -- nm - groiny Jan 29, 14:38 1
  - I'm kind of planning on being a dick to them in 48hrs. -- nm - Mel Profit Jan 29, 14:50

Post a message top

Replies are disabled on threads older than 7 days.