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In response to "Taking out a fee by issuing a new card for a lesser amount is beyond shady. -- nm" by Qale

they told me that I would receive a lesser-amount card, because of the fee, and that was aggravating; but then they took the fee out of the new card.

I really think they just lied to me to get me off of the phone. I asked for a supervisor of the rude guy who was said to be a supervisor, and he gave me an e-mail address for what turned out to be their regular CS contact, which sent me to an evil loop.

I was going to deal, though, because it wasn't that much money in the mix; but with this second round, I'm onto shaming. grr.


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