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In response to "I'm on the phone with fidelity impersonating my sister. Every time the dude comes back and says "are you there, ann?" I start to " by Amanda

I'm on the phone with Cigna trying to persuade them to look at a FMLA claim that began when my employer had an account with them. But now do not.

I'm going to start impersonating random people since I get a different person every time they pick up the call from hold.

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