ST Alpha - "I'm apparently the outlier, but for the past 5 years or so I've had few problems and they've been very helpful and responsive when I've needed to call" (Reading a Post)

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In response to "This Comcast Xfinity experience is putting me on the fast track to cutting the cable." by TWuG

I'm apparently the outlier, but for the past 5 years or so I've had few problems and they've been very helpful and responsive when I've needed to call

Posted by pmb (aka pmb) Apr 14 '15, 13:16

I know. Crazy.

Responses:

I only have them for internet currently, but it's almost time for them to drop the "new customer rate" which won't be pleasant to deal with. -- nm - Qale Apr 14, 14:01
I've almost always had good service and help from them. I kind of think it's because I'm in their corporate backyard - decline Apr 14, 13:21
Oh, everyone is friendly and trying to help but can't fix the damn problem. - TWuG Apr 14, 13:20 1
- I've had that happen you either A. need new cable cards or B. just need a new dvr. just take it to the comcast office to exchange -- nm - Remlik Apr 14, 15:41

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