ST Alpha - "sometimes, CS department responses are just baffling. I chose the "2 pack" option from this page, I received one." (Reading a Post)

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sometimes, CS department responses are just baffling. I chose the "2 pack" option from this page, I received one.

Posted by b. (aka starrynit) May 22 '15, 14:16

BeautyHabit tells me that Amazon made a mistake in the listing, that their own website has the correct one; and, therefore, I should be fine with 1.

they shipped to me directly, their packing slip, which was signed-off by one of their employees, shows 2; and they should have checked their listings for correctness.

they are being ninnies over a $4 item.

they included a few perfume samples and their little catalog of highlighted items - encouraging a buyer to be a future customer of their mostly quite spendy items. I have considered purchasing from that site from time to time. not now!

link. (iirc, at the time I purchased, the other seller listing wasn't there, it was just BH. from other listings, I thought maybe BH was clearancing them.) (www.amazon.com)

Responses:

Contact Amazon directly if BH doesn't want to do anything - Guigue May 22, 14:22 1
- oh yah, I will do so. I'm going through Amazon messaging and giving BH another try, otherwise I will dispute to them. - b. May 22, 14:25

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sometimes, CS department responses are just baffling. I chose the "2 pack" option from this page, I received one.

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