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In response to
"sometimes, CS department responses are just baffling. I chose the "2 pack" option from this page, I received one."
by
b.
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Contact Amazon directly if BH doesn't want to do anything
Posted by
Guigue (aka guigue)
May 22 '15, 14:22
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I find that if you're a fairly regular customer of Amazon, they go out of their way to please you (at least Amazon.ca, but I assume it's the same CS representatives).
I ordered something that sait (Qty 5) the other day and only received one (I admit it would have been an incredible deal if I had 5). They said I was a good customer, and they refunded me the whole thing and I got to keep the item.
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Responses:
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