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I just want my CVS to meet one deadline they give me. Last week, I drop a prescription off at 3pm. I'm told 6pm will be fine for pickup.

I show up at 6:15. Not ready, 5 minutes they say...okay.

15 minutes later, I walk back up, "Oh, sorry, we'll expedite it, 5 minu...."

"No. You told me twice how long it would take and you've missed it both times. I am going to hold up your line until I get my stuff promised to me twice already and then I'm going to look for other pharmacies for my future needs."

I rarely make waves, but jesus christ, I don't think they ever make a promised timeline there.


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