ST Poll: Your laptop isn't working.
Posted by
Strongbad (aka Rambler14)
Aug 17 '15, 10:31
|
You purchased new (through Amazon).
6 weeks later it began having power issues. You've now gone through 3 motherboards and 3 attempts by the manufacturer to fix it. It still doesn't work.
Subsequently, internet research has led you to some forum posts on the manufacturer's website where people who bought the same model as you are having the same exact problems.
Do you:
A) Accept their offer of a refurbished laptop, same model as yours
B) Demand a brand new laptop, same model as yours
C) Demand a brand new laptop, different model, equal or better specs
|
Responses:
-
Thanks everyone. Wanted to make sure I wasn't being ridiculous by expecting C. -- nm
-
Strongbad
Aug 17, 11:49
1
-
C -- nm
-
Diva
Aug 17, 11:21
-
C -- nm
-
Pippy
Aug 17, 11:06
-
C. Definitely C. Though just your money back may be easier. -- nm
-
sycor
Aug 17, 10:40
-
costco, six months satisfaction guaranteed or your money back.....if everyone has the same issues why would you accept same model, same brand maybe -- nm
-
zeitgeist
Aug 17, 10:38
-
C**SUCKERS!!! (╯°□°）╯︵ ┻━┻ -- nm
-
Shaun
Aug 17, 10:38
1
-
I'd want a full refund and start over with a new manufacturer. I no longer trust this one. -- nm
-
ty97
Aug 17, 10:36
-
Cash refund and then go buy a Macbook.
-
spamlet, Reigning Blood Feud Champion
Aug 17, 10:34
-
With the benefit of hindsight, B. -- nm
-
Imperator
Aug 17, 10:32
-
B, and check your state's lemon laws (and check for purchase protection through Amazon and/or your credit card used to purchase) -- nm*
-
ML
Aug 17, 10:32
|