ST Alpha - "my mortgage servicer is the worst. their online servicing is like 1998-level." (Reading a Post)

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my mortgage servicer is the worst. their online servicing is like 1998-level.

Posted by sp commander amanda jones (aka amanda) Mar 3 '16, 09:51

I got locked out of my account and have to *email a human being* to get a new password. I should receive my new password within "1-2 business days, depending on the volume of requests." what?

Responses:

Did you see the one that's an app on your phone? It's so simple! I'm sure you won't have any trouble with that one. -- nm - Mop Mar 3, 09:55
tell them that when your current payment gets "lost" in the mail -- nm - sweet baboo Mar 3, 09:54
"Siri, reset my password" -- nm - budice Mar 3, 09:52 1
- NOOOOOOOOOOOO -- nm - FBI Mar 3, 09:53

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my mortgage servicer is the worst. their online servicing is like 1998-level.

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