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In response to "I had to wipe and do a clean install of Windows 10 for similar reasons. or rather the IT guy did. -- nm" by mafic

I'd have done a full reinstall of Win7 to 64-bit by now to get it rolling but like most PCs, it came with the PC so reinstalling to a different bit

isn't really an option. I ran the Windows Update repair tool and the install seems to be progressing now (via Teamviewer) so I think we're making progress.

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