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In response to "it's easily helped. the article I linked suggests several fixes. -- nm" by mafic

It's not "easy". Many vehicles are delivered directly to buyers by third party delivery

Especially in states where direct sales aren't allowed.

If every vehicle required a 30 minute class, that'd be 40,000 additional employee hours a year at a minimum Lower if just US deliveries require a class, lower if only Auto Pilot enabled vehicles require the class. Higher when Model 3 starts to ship..

But buyers who take delivery at a Tesla Showroom or Service Center do get a walkthrough of their vehicle. With plenty of opportunity to ask questions. Test drives can also be arranged.

The article is basically handwaving freakoutery over a single incident that is driver error. The driver in question being EXTREMELY familiar with the car and its capabilities. He was known for his Model S videos.

And I object to giving drivers a pass on having to read the damn manual. If you can't self-educate with the materials provided, you probably shouldn't be driving anything.


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