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In response to "I would pursue with a direct response, if you can. I'd guess they're giving more canned/autoresponses than usual because of the sales volume yest." by b.

I'm sure they'll come around. Whoever Christine is - human or bot - she needs to be taken to the woodshed and taught a thing or two about customer se

rvice. I was pretty frustrated yesterday trying to get a different item with the Echo. Finally, I figured out that Alexa was telling me the item was eligible for 1-click shopping, so unable to buy via Alexa.

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