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In response to
"Definitely true. Was it a change of management or just corporate coming down? -- nm"
by
iSpam
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The top gals are still there, but in the service department now neither the lead nor sub manager are the same.
Posted by
Qale (aka Qale)
Oct 29 '16, 11:43
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Sales are up 11% year to year for the location which obviously puts a ton of pressure on us. I don't think it's being addressed well.
They're asking us to ask customers to make sure they fill out the surveys on the receipts, but I wouldn't be doing that if I were them. Lines are long, inventory is low, and attitudes are souring. Sounds like a recipe for disaster to me.
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