ST Alpha - "I think people tend to be angry with certain telecom companies because e.g. they had a bad customer service experience with them X years ago or e.g." (Reading a Post)

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In response to "I don't get how people are so angry about one cell phone carrier or another. I've never had an issue with any of them..." by mary land loves mandy lane

I think people tend to be angry with certain telecom companies because e.g. they had a bad customer service experience with them X years ago or e.g.

Posted by con_carne Apr 28 '09, 10:14

there was a technical snafu that inconvenienced them mildly in August of last year, therefore that company will always be crappy in their minds. That's the sense I get, anyway.

Responses:

like people get one bad computer once and assume that all macs suck forever and henceforth? -- nm - mary land loves mandy lane Apr 28, 10:20
And then you are forced to stay with them for 1.5 years after that point. - psilotum Apr 28, 10:17 5
- IIRC, telecom companies and airlines are the most maligned companies in the US, generally speaking. Too easy to find horror stories on all of them. -- nm - con_carne Apr 28, 10:20 4
  - I think that, like gyms, you should be able to switch carriers when you move without paying the cancel fee. - mary land loves mandy lane Apr 28, 10:24
  - Don't forget the monopoly cable companies. -- nm - psilotum Apr 28, 10:22 2
    - *smug grin* -- nm - Insurance Companies Apr 28, 10:31
    - [deleted]

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I think people tend to be angry with certain telecom companies because e.g. they had a bad customer service experience with them X years ago or e.g.

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